When service is what you do

As a company that bills for services, you need a better way to track billable hours, insure that all client hours get invoiced accurately and efficiently.  You also need to improve receivables collections.  If you also sell products, then you need a way to track margins and generate more revenue (and profit) per customer.  You need for your business management software to do:

• Time reporting.  Your service personnel need to be able to report their time and expenses whenever and wherever they are.  You need for reported time to be reviewed and invoiced without duplicate data entry.  This will improve your efficiency and reduce errors.

• Job costing.  Track profitability by job and customer.  This will help you improve overall profitability.

• Estimating.  You need a standard way to estimate new jobs.  It needs to be much easier and more consistent.  This will help you achieve more consistent and profitable results

• Customer Service.  Improve your customer service by logging customer calls as they occur and planning follow-up calls as needed within your business management system.  This insures that nothing falls through the cracks.

• Financial reports that you can depend upon.  You need the assurance that financial transactions cannot be modified, and that when you deliver financial statements to the bank or to investors, that no further changes can be made.

Service Management Software Partners

• Enprise Job Cost

• Boyum Usability Package

If you need a software solution, contact Carolina Cipher now!

• Ask us to call you for a phone conversation
• Ask us to schedule a free professional needs analysis
• Ask us to send you our useful and informative monthly e-newsletter